Soporte & Help Center
Need help with HealthKit synchronization, 1v1 step duels, or Apple Watch setup? We are here for you.
Email Support
Contact our support team directly for assistance with your WalkRace account or app features.
Email SupportHealthKit Sync Troubleshooting
If your steps are not updating, open the Apple Health app → Sharing → Apps → WalkRace and ensure Step Reading is enabled.
Common Questions
How do I enable Apple Watch step tracking?
WalkRace automatically reads steps recorded by Apple Watch via HealthKit. Ensure your Watch is paired with your iPhone and syncs with Apple Health.
Why is my opponent ahead in a duel?
Duels update continuously as steps are recorded by HealthKit. Make sure both players have opened WalkRace or have background app refresh enabled.